Terms of Use

In short: SubPro prepares its output for your project team to review, and it doesn't replace that review. We process the files you send and hand off the results. The spec book you upload is deleted when processing finishes. Pilots and paid orders are confirmed in writing.

These Terms of Use describe the rules for using sub-pro-ai.com, requesting a pilot fit call, communicating with SubPro LLC ("SubPro," "we," "us," or "our"), and using SubPro outputs unless a signed agreement or order form says otherwise. By using the website, submitting information, or requesting SubPro services, you agree to these terms on behalf of yourself and, if applicable, the company or organization you represent.

SubPro Services

SubPro helps construction teams turn project specification books into reviewable submittal logs, assembled submittal package matches, review flags, exports, and chat context for the spec book or generated submittal log.

SubPro may provide public website content, pilot fit call evaluations, pilot work, sample files, exports, and related communications. Specific deliverables, timing, requirements for handling files, and customer terms may be confirmed in writing before work begins.

Authority To Submit Materials

You must be at least 18 years old and authorized to use the website and request SubPro services. If you submit project files, company information, specifications, addenda, submittal logs, or other materials, you represent that you have the right to provide those materials to SubPro for the requested work.

Project Files And License To Process

You keep ownership of project files and materials you provide. You give SubPro a limited permission to access, use, process, copy, format, and analyze those materials only as needed to respond to your request, prepare pilot fit call samples or customer outputs, provide support, and comply with legal obligations.

After processing, the deliverables are released in the approved handoff. The spec book you upload is deleted when processing finishes. If a cloud job fails, the uploaded spec book is kept for 7 days so the failure can be diagnosed, then deleted. Those materials are not retained as a document repository, training set, or reusable project dataset, and SubPro does not use them for AI training or any unrelated purpose.

You should not submit files that you are not authorized to share. If a project requires an NDA, specific security review, approved transfer method, or other handling process, those requirements should be confirmed before production files are processed.

Review Required

SubPro output is prepared for review by your project team. It does not replace PM, PE, design professional, engineering, procurement, compliance, legal, or document control review.

Submittal logs, submittal package matches, source references, review flags, AI chat responses, and exports may contain errors, omissions, outdated references, incomplete matches, or interpretations that require human verification. You are responsible for reviewing and approving all output before relying on it, submitting it, or handing it off to another system or project stakeholder.

AI And Automation

SubPro uses automation and AI processing to prepare requested SubPro outputs, keep review context visible, assemble available submittal package matches, flag items for human review, and support chat over project documents. Output prepared with AI is not guaranteed to be complete, correct, current, compliant with code, or suitable for every project condition.

You should not treat AI chat responses as professional advice or final project direction. If a requirement is important, verify it against the source specification, contract documents, manufacturer data, and your project team's review process.

Pilot Fit Calls

Pilot fit calls and samples are offered to evaluate fit before project files are used for customer work. Scope, timing, eligibility, expectations for handling files, and the exact sample output are confirmed during intake. SubPro may decline, limit, pause, or stop a sample if the project is not a fit, files cannot be processed reasonably, required permissions are missing, or the request creates security, legal, operational, or abuse concerns.

Pilot Availability And Customer Terms

Pilots are currently open. Scope, timing, deliverables, file handling, fees if applicable, and payment terms are confirmed in writing before work begins.

Unless a written agreement or order form says otherwise, fees are generally nonrefundable except where required by law or stated in a written agreement. Questions about a pilot, customer terms, or cancellation of planned work can be sent to pilots@sub-pro-ai.com.

Paid Log Build Orders

The Log Build is a paid service purchased online, once per order: one uploaded specification book per order, within the published limits on page count and file size, returned as a drafted submittal log, a register, and a report of flagged rows. Payment is processed by Stripe; SubPro does not receive or store card details. The email address used at checkout identifies the order.

By uploading a document you confirm you have the right to submit it for processing. Uploaded books are processed for the order, then deleted after delivery; finished files remain downloadable for 30 days from delivery.

The Draft Build tier is delivered as a draft for your review, with no SubPro review: automated extraction and a report of flagged rows. The Reviewed Build tier adds a review by a construction PM, who works the flagged rows before delivery. Neither tier replaces review by your project team, and delivered output does not constitute professional certification of the underlying project documents.

Refunds: an order may be refunded on request at any time before delivery. After delivery, refunds are at SubPro's discretion. If SubPro misses the delivery estimate provided with the order for reasons within its control, the order is refunded in full and the deliverables are still completed and provided. Refund requests go to support@sub-pro-ai.com from the email used at checkout.

SubPro Link Accounts And Subscriptions

SubPro Link is a connector for Claude and ChatGPT. It finds manufacturer documents for a product you name and assembles them as submittal documents inside your assistant. When you ask, it also reads a document's page text into the chat. It never submits, sends or approves anything on your behalf.

Accounts: you create an account with your work email, then verify the address through an emailed link and set a password. You sign in with your email and password, or with an emailed link. Your account is created when you set your password and starts a 14 day trial of the Pro plan at no charge and with no card. We email you once, three days before the trial ends. When the trial ends, the account becomes a free Lookup account unless you have subscribed. One trial per account. How to connect Link to your assistant is shown on your account page and in the Link user guide. Keep your password and your mailbox secure, because anyone who has either can sign in as you.

Plans: the free Lookup plan lets you search manufacturers and list the documents on file for a product, up to 100 lookups a day. The trial carries the Pro plan's monthly allowance. The paid Starter, Pro and Team plans add a monthly allowance of delivered documents and are billed monthly or yearly at the prices shown on the Link plans page when you subscribe. Enterprise terms are set in a signed agreement.

Renewal and cancellation: a paid plan renews automatically at the end of each monthly or yearly period until you cancel it. You can cancel at any time from the billing portal or by writing to support@sub-pro-ai.com from your account email. Cancellation takes effect at the end of the period you have paid for, and your plan stays active until then. Fees already paid for the current period are not refunded in part, except where required by law or stated in a written agreement. Payment is processed by Stripe; SubPro does not receive or store card details.

Allowance: each delivered document counts one against your plan's monthly allowance. Lookups and a build that returns nothing do not count. The allowance resets on the first day of each calendar month (UTC), unused documents do not carry over, and a yearly plan receives the monthly allowance each month. When you reach the allowance, Link starts no new build until the next month or until you add a pack. A build that starts before the allowance is used up is delivered in full, even if it takes the count past the allowance. Link never bills an overage.

Allowance packs: a pack is a one time purchase available only to an active paid subscription. It adds documents to the calendar month in which you buy it and does not renew. Unused pack documents end at the end of that month, or when the subscription ends, whichever comes first.

Documents: manufacturer documents delivered through Link remain the property of the manufacturers that publish them, as described on the document rights page. When Link finds a document outside the library during a build, it labels that document needs review. Each delivery's download link works for 90 days, and anyone who has the link can open it. You are responsible for checking each document against the manufacturer's current release before you use or submit it.

Fair use: free accounts are limited to 100 lookups a day. SubPro may limit, suspend or close any Link account that scrapes, copies in bulk or resells the document library, shares one account among people outside a Team or Enterprise plan, or otherwise uses Link in a way that breaks these terms.

Acceptable Use

You agree not to misuse the website, forms, sample files, outputs, or SubPro services. You may not submit malicious files, attempt unauthorized access, interfere with service operation, scrape or reverse engineer protected parts of the service, remove proprietary notices, use SubPro to violate law or contracts, or submit confidential materials without authorization.

Ownership

SubPro and its licensors own the website, branding, software, workflows, templates, models, prompts, designs, documentation, and other technology used to provide the service. SubPro technology is protected by United States copyright and patent law, including pending applications. These terms do not transfer ownership of SubPro technology to you.

Subject to any written customer terms and these terms, SubPro grants you permission to use the project outputs delivered to you for your internal project review, coordination, handoff, and submittal workflow. You may not resell SubPro technology, templates, systems, or service methods as a competing product or service.

Feedback

If you provide ideas, requests, comments, corrections, or suggestions, you allow SubPro to use that feedback without restriction or compensation, provided SubPro does not disclose your confidential project files or identify you publicly without approval.

Manufacturer Product Data Library

The public product data search provides documents written and published by manufacturers for construction submittal use. Documents remain the property of their respective manufacturers; SubPro organizes and attributes them, shows each document's review status, and claims no authorship or endorsement. Manufacturers may request removal of their documents at any time via support@sub-pro-ai.com, and such requests are honored promptly. The number of downloads is limited; bulk copying of the library is not permitted.

Tools And Handoffs From Third Parties

SubPro may reference, export to, or prepare handoffs for tools such as Excel, email, file storage systems, form providers, analytics tools, cloud services, or AI processing providers. Services run by third parties are governed by their own terms and privacy practices. SubPro is not responsible for services run by third parties that it does not control.

Privacy

SubPro's collection and use of personal information and project file data is described in the Privacy Policy. The Privacy Policy is part of these terms.

Disclaimers

The website, sample files, pilot fit call outputs, customer outputs, and SubPro services are provided on an "as is" and "as available" basis to the fullest extent permitted by law. SubPro disclaims warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted availability, and operation free of errors.

SubPro does not guarantee that every submittal requirement will be found, every source reference will be correct, every manufacturer package will match, every export will fit your downstream system, or every AI response will be accurate. Your project team remains responsible for final review and use.

Limitation Of Liability

To the fullest extent permitted by law, SubPro will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, business interruption, project delay, bid impact, or downstream document control issues arising from use of the website, outputs, or services.

To the fullest extent permitted by law, SubPro's total liability for any claim related to the website, outputs, or services will not exceed the amount you paid to SubPro for the service giving rise to the claim during the three months before the event that caused the claim. If you have not paid SubPro, the total liability limit is $100.

Indemnity

You agree to defend, indemnify, and hold SubPro harmless from claims, losses, liabilities, damages, costs, and expenses arising from your misuse of the website or services, unauthorized submission of project materials, violation of these terms, violation of law, or use of SubPro output without required review.

Suspension And Termination

SubPro may suspend or terminate access to the website, pilot fit call process, or services if you violate these terms, create security or abuse concerns, fail to pay amounts due, submit unauthorized materials, or use the service in a way that creates legal, operational, or reputational risk.

Governing Law

These Terms are governed by the laws of the State of Montana, without regard to its conflict of laws rules.

Changes To These Terms

SubPro may update these terms from time to time. The updated version will be posted on this page with a revised date. Continued use of the website or services after updated terms are posted means you accept the updated terms, except where a signed agreement says otherwise.

Contact

Questions about these terms, pilots, customer work, project files, or SubPro output can be sent to pilots@sub-pro-ai.com.